Resmed Quattro FX - Rave! Rave! Rave!

[silvercarper]

As I have said in this post the ZZZ mask had the same problem.
To get some more life out of the headgear I replaced the tabs with self adhesive Velcro which worked fine.
Looks like I will have to do the same on the FX

[Tigers Fan]

Can we help find a solution? Help, please.

I've been using a Resmed Quattro FX for a couple of months now and, due to departing little grey cells, only using one of two large headgears.

So, in fifty to sixty nights, the headgear has stretched and stretched so that I had to fasten it ways it was not designed for, with the Velcro fasteners round the back of my head and on the halo part of the headgear. It worked, even if my ears were twice overlaid with strap! I kept meaning to call Resmed but never got around to it.

However, at the same time, the Velcro fasteners were curling back so that, row by row of hooks, they had an ever reducing contact surface with the straps. Then on two consecutive nights, they actually parted. I called Resmed.

Resmed told me two things: I should not wash the headgear in baby shampoo but in washing up liquid solutions and that I was the first person to bring these problems to their attention. Resmed did one thing: they kindly sent me two new headgears and asked me to return the problematic ones in the pre-paid envelope they also sent.

So - wash your headgear in washing-up solution to prevent oil build-up and - this is the help part - if you are experiencing similar problems with the Quattro FX headgear, please either post here with the details of your problem(s) and I will forward to Resmed or write the delightful Sarah at Resmed direct at

Sarah Chapman
Customer Services Consultant
RealSleep
96 Milton PArk
Abingdon
Oxfordshire
OX14 4RY and use reference GRN 2830 /SLC

That reference will tie your remarks to the same file about these headgears.

Having to buy new headgear every few months would be prohibitive but this is a superb mask. Getting Resmed to supply more robust headgears must be a good solution!

Thanks for your help

TF

[iterry]

I just started using a Resmed Quattro FX and it really is quite nice. Until a few days ago I was using a Forma full face and had problems with large leakage. That is not a problem with the Quattro. It fits much better and feels good. The only problem I'm having is I'm claustrophobic and every now and then I feel a little panic attack coming on since the mask is so small. I've been able to control it however and so I'll continue to use it. Thanks for your thoughts about this mask - very helpful.

Just looking at the on-line photos, you can see this is a good mask - but try it on and immediately you know this is a winner!

The three sizes only come with a medium headgear - so my top adjustment is a little tight and the bottom just a little tighter than as large as possible. With those settings, the mask 1. cannot give you a sore nose as the contact is so feather light and 2. I don't think it knows how to leak - I couldn't persuade it withouit unclipping a strap!

Full face but small (so reduced lift at your pressure), no forehead rest. The cushion is so comfortable, soft. A fantastic design. A ninety second trial moves this mask to the top of my preferred list.

I'll review when I've slept in it but take it from me already, for full-facers, this is a must have mask! I've forgotten about waiting for a full face SleepWeaver already!

Bizarrely, the measuring tool to discover which size mask you need comes with the mask - same packet. So, from the bridge of your nose to the dimple/hollow in your chin is the measurement: small is 9cm; medium is 10cm; large is 11cm. (sheet of paper with a hole cut out for your nose, cut circles of those diameters.) Only headgear size currently available is the one that comes with the mask - medium.

How long to persuade the NHS to provide these masks? At £139, they're a little more privately than the Quattro.

TF

[dravidio]

Email realsleep via the 'contact us' link on their website and they will send you the easy-to-use plastic sizing tool.

Thanks. Have contacted them and they are sending me one.

[Grumpy]

Quattro FX sizing

Email realsleep via the 'contact us' link on their website and they will send you the easy-to-use plastic sizing tool.

[dravidio]

OH - I am a sucker in my endless search for the perfect mask. Boundless optimism is usually marked by disappointment and another expensive addition to the discards drawer of silicone, vinyl and velcro.

How do you know what size to get? Where is the cheapest source? Tell me, please...

[pjgbear]

Ordered the FX whilst on offer at Resmed, they were very quick to get a measuring guide out and I ordered a Small over the phone and it was delivered next day.
I am so thrilled with it, so much more comfortable than my original mask (Mirage Quattro), I can have my glasses on whilst wearing it so I can read and watch TV if I want. It's lighter, more comfortable and I'm happy, my clinic will be getting them, but not by my next check up, but will supply replacement parts when they get them in stock probably by my next annual check up. I'm wondering if Pad A Cheek will do strap padding for them eventually?

[silvercarper]

This mask is very good and I understand why TF is so impressed.

What concerns me is that how much better I feel after using it for a few days. This is making me question what has been wrong with the mask I have been using for the last 3 months. I thought I have been loosing my "bounce" lately and Im now getting it back.

[Grumpy]

Venting

The venting is the one disappointment with this mask compared to the Liberty. The liberty has holes on each side of the mask and is very quiet and quite gentle. The Quattro FX has vent holes on the front and it is quite a blast; good news is that it is angled upward and away from your partner.

[Sparticus]

Sounds good - but sounds remarkably similar in design to the other full-face soft masks like the ZZZ mask and it's brothers.

Nice to know the headgear keeps everything together well - what's the venting like?

The venting will be the same as the others, just ask ya partners

[silvercarper]

Thanks for that it looks a good price.
I have asked for a template so hopefully I should be able to get one before the deal expires

[Chivalry]

Realsleep have the resmed quatro FX on sale atm for £95 if anyone was looking for 1 and wanted to save a little cash..
Also doing the mirageFX for £70 and the SwiftFX nasal mask for £80

is around 20%-25% off across the three masks..... hope its usefull to someone

[silvercarper]

Just like a ZZZ Headgear which stretches and stretches !!!

[Tigers Fan]

Glad you are sorted, Grumpy!

A clean, grease-free face is a must, I agree - as it is for all masks, surely? Getting the halo part of the headgear in the right place helps keep the mask from riding up, too.

Have you watched the videos? I found them very useful in getting accustomed to this innovative mask.

I bought a large headgear and am finding that it is made of a material that is not very elastic - it has stretched to a 2XL already and shows no sign of stopping. If the medium headgear the mask comes with is made of the same material, I figure it will stretch to become a Large - problem solved (assuming a stop point!).

TF

[Grumpy]

Sorted and happy

Top tip with this mask is to give your face a good scrub before bed. Otherwise the mask doesn't grip and will ride up causing a leak at the top.
Once you've got it all adjusted properly and the technique for putting it on established then 'rave, rave, rave' isn't far wrong.

Must be one of the best full face masks on the market and I was pretty happy with the Liberty Mirage. 'full-face' is probably a misnomer; 'half-face' would be more accurate.