Sleepweaver masks

[jackieb]

I am having the same problem with the stitching inside the mask some nights it just irritates also I have only washed my headgear twice and it is looking worn and I have only had the mask just over a month. This is the most comfortable of masks and I would miss it but if it falls apart I will not be able to afford another one. Maybe the manufacture's should take note of some of the comments and address the problems they have a very good product and if they reduced the price I think alot of people would buy it being as we can't get it off the NHS my hospital clinic had not heard of it so they say.

[symmit]

That stitching is a bit odd, some nights i can feel it and others I can't.

My headgear seems to be seperating though, I'm going to stop washing it as often as the mask (at the moment I leave it all together).

I'm only handwashing mine with hand soap, so nothing harsh, but I think the mask will outlive the headgear.

[KarenH]

Stitching coming away

Hi James
Sorry I have obviously not explained prpoerly. The stitching on the inside where the fabric is joined together is parting. The area that fits around the nose is a slighly different colour and stitching runs from one corner to the other. I have sewn it myself as James Cook do not have any more, it may hold but this is a dissapointment.
Kind regards

Karen

[James @ Intus]

What exactly with the stitching is causing you problems? Sounds like overall its comfortable enough for you, to get almost the full night covered with it. But I don't quite get what in the stitching is causing you grief.

[KarenH]

Stitching coming away

Hi all

I have been using the sleepweaver for about five weeks now. It is not the headgear that is causing me to complain it is the stitching on the internal section which forms the seal. I have washed the nose cone section every other day by hand in washing up liquid.

This sleepweever was given to me to trial by the sleep clinic at James Cook as they do not keep them. I will try to get it exchanged but cannot see them investing in more when it is deteriorating after less than two months.

I am really dissapointed because like most of you I have some problems with the headgear riding up and having to adjust it becasue of leakes. However, with my previous swift nasal pillows I only managed to wear it for two hours a night, with sleepweaver I have been getting six to seven hours every night.

Thank you to those people who replied when I asked where to buy a longer hose. Happy Easter everyone.

[Barely Awake]

Thanks for that James. My headgear has only been washed four times, by hand with mild soap, so that isn't the problem. I will mail you.

[James @ Intus]

There are still other issues though with the fit and seemingly the longevity and although a new headgear is on the horizon what do existing users do? It is asking a leap of faith to buy another mask c.£94 in the hope it has all been solved.

At the moment, no changes have been put through yet so if it's purely for the headgear, it's no good buying a new mask. If you e-mail us in detail how you wash it, how often you have washed it etc. I will see if we can get you new headgear under warranty. Having said that, not everybody has issues with this so I wonder whether machine temperature, washing powder used etc. plays a role.

Prompted by Tiger fan's campaign I wonder if there is enough of us on here having and foreseeing problems that we might be able to get James to summarize matters and take up design issues with the manufacturers and ask about the possibility of supplying replacement headgear where justified?

When patterns beyond anecdotal arise, we share this with the manufacturers anyway. For the SleepWeaver, we've identified these issues of headgear riding up the neck, touching the earlobes and the desire for a 90 degree swivel. Circadiance, as an underdog I suppose, riding on innovation, are very keen to hear these suggestions though I'm very glad to keep hearing great stories every day how the cloth mask solves a lot of issues people have with conventional masks.

[Barely Awake]

The tissue was used last night on one side to compare against a strap cover on the other and the former was a lot cooler on such a hot night.
For me the mask itself when adjusted is a lot more comfortable than hard masks and the big bonus is that it doesn't collapse my nostrils which most of the hard masks seem to do. I am therefore keen and want to persevere but I am not encouraged by the condition of the headgear after just a few weeks, the difficulty in adjusting what is a pretty short strap, and the material quality combined with the design which seems to lend itself to an uncomfortable experience on the cheeks and below the ears. If these things are common then it would surely be good to bring them to the manufacturer's attention so they can work on improving the design. The mask itself is so light it stands to become enormously popular if the niggles are sorted.

[symmit]

Air into the eyes goes away if I loosen the top strap and move it down my nose, looser fit seems to seal better to my nose. I have the lower straps quite tight though in order to stop the riding-up-on-the-ears thing everyone seems to get.

It's not perfect but it's way better on the skin than the silicone masks - I've not tried a gel one that's a good fit yet, I can live with the sleepweaver so will stick to that, my next mask will be another fullface to try and improve on the forma.

[jackieb]

Thanks cat lady! The tissue certainly is a cheap way of tackling this particular problem.

There are still other issues though with the fit and seemingly the longevity and although a new headgear is on the horizon what do existing users do? It is asking a leap of faith to buy another mask c.£94 in the hope it has all been solved. Prompted by Tiger fan's campaign I wonder if there is enough of us on here having and foreseeing problems that we might be able to get James to summarize matters and take up design issues with the manufacturers and ask about the possibility of supplying replacement headgear where justified?

I am having the same problems with the headgear mine seems to be rolling round itself on the back of the head band and it also digs into my ears, this is causing a lot of leaks. Do any of you find that it blows the air into your eyes no matter how much I adjust the headband. Unfortunately mu 30 day trial has expired otherwise I may have sent it back.

[Barely Awake]

Thanks cat lady! The tissue certainly is a cheap way of tackling this particular problem.

There are still other issues though with the fit and seemingly the longevity and although a new headgear is on the horizon what do existing users do? It is asking a leap of faith to buy another mask c.£94 in the hope it has all been solved. Prompted by Tiger fan's campaign I wonder if there is enough of us on here having and foreseeing problems that we might be able to get James to summarize matters and take up design issues with the manufacturers and ask about the possibility of supplying replacement headgear where justified?

[cat lady]

I have a problem with the headgear of the Sleepweaver I haven't yet solved. It is riding up under my ear lobes and cutting the skin on one side and making the other under-ear and both my cheeks raw. I have tried taping my ears down with the micropore tape but that seems to set the mask at the wrong angle and the headgear still produces a sore across my cheeks. I have tried putting those cozy wraps on the cheek straps but I guess with the problem pre-existing they were up against it and didn't seem to do any good.

Anyone got any ideas?

Hi barely awake,I have the same problem and have found if you wrap a tissue round each side strap, this solves the problem.
cat lady

[martin]

Hi all, ( i just typed all this out and my compy ate it) just wondering if anyone has tried headgear from another mask to attach to the sleepweaver, apologies if its' already been covered and i missed it. I know we aren't meant to mix and match stuff (makes sleep techies feel insecure) but has anyone tried it and how did it work....i like the sleepweaver but its a pain in the butt on the ears (scuse the mixed metaphor).

I see the simplicity headgear is a 3 point anchorage but is it compatible?....
(SUBTLE HINT ALERT ), if anyone happened to work in a place that sold both products they could test it. !! (SUBTLE HINT ENDS)

Re washing,I haven't tried putting the straps through a full wash but i have popped the mask in a sock and fired it in, the straps get a more gentle hand treatment. (Mind you with the state of my socks anything would be more gentle .... )

Now the funny bit, have any of you folks been on a bus discussing putting the hose into the side pocket of your backpack as you don't want to take the proper case and whether it will be ok there, and then had to explain to a very puzzled slightly confused neighbour 2 days later who very kindly tried to explain that we could probably get one over there but since we were staying in a hotel that they probably had a gardener to do the lawn, it shouldn't be our job and finally that it would use a great deal of our luggage allowance for no good reason. I'm paraphrasing the language slightly. At least we weren't talking about wearing masks in bed!!

[symmit]

Hi Jackie

I must confess this is one of my niggles with the headgear. My ears can get a bit sore as sometimes my earlobes get pushed up and on others occasions the strap presses against that bit of cartilage that sticks out. Both leave my ears quite tender the next day.

I also get strap marks on my cheeks (on my face )for an hour or so first thing in the morning.

As for the leaking? Well yes it can be quite frustrating sometimes but I still prefer it to a plastic face mask. Personally I think it is the headgear that they need to work on.

James hinted that an improved headgear is on its way for them...

[JayBee]

Just to add one further thing, I think some kind of ball joint style connector is needed to fit the hose to the mask front so that the pipe can find its own level without pulling the fabric this way and that.